Privacy Policy

Effective Date: July 1, 2026

Rising Eagle Medical, LLC ("Rising Eagle Medical," "REM," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website and other communications.

This Privacy Policy explains what information we collect, how we use it, the technologies used on our website (including cookies), how we protect your information, and your choices regarding your personal information.

Information We Collect

We may collect information that you voluntarily provide, including:

Name
Company or Organization
Job Title
Email Address
Telephone Number
Mailing Address
Information submitted through our Contact Us form
Information related to quotations, orders, customer support, or product inquiries

We may also collect limited technical information such as your browser type, IP address, and website usage analytics to improve our website.

How We Use Your Information

We use your information to:

Respond to inquiries
Provide quotations
Process orders
Provide customer support
Schedule meetings, demonstrations, installations, and training
Send order updates and shipping notifications
Improve our products and services
Comply with legal and contractual obligations

If you consent, we may also send business communications regarding product updates, contract information, educational resources, and company announcements.

SMS Communications

If you voluntarily provide your mobile phone number and consent to receive SMS messages, Rising Eagle Medical may send customer care text messages regarding:

Product support
Order status
Shipping updates
Installation scheduling
Training coordination
Service requests
Account-related communications

Message frequency may vary.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

Consent to receive SMS messages is not required to purchase products or services.

Email Communications

We may send email communications regarding:

Orders
Product updates
Educational information
Contract announcements
Company news

You may unsubscribe from marketing emails at any time using the unsubscribe link contained in the email.

Information Sharing

Rising Eagle Medical does not sell your personal information.

We may share information only when necessary with trusted service providers who assist in operating our business, such as website hosting, email services, customer relationship management (CRM), shipping providers, and payment processors.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.

Cookies, Analytics and Website Technologies

Our website may use cookies and similar technologies that are necessary for the operation and security of the website. These technologies may also help us understand how visitors use our website and improve the overall user experience.

Examples of technologies that may be used include:

Essential website functionality
Website performance and security
Contact form processing
Analytics and website usage statistics (if enabled)
Embedded content and third-party integrations

Most web browsers automatically accept cookies, but you may modify your browser settings to decline or delete cookies. Please note that disabling certain cookies may affect the functionality of our website.

If we implement additional tracking or analytics technologies in the future, this Privacy Policy will be updated accordingly.

Your Choices

You may request to:

Access your personal information
Correct inaccurate information
Request deletion of your information where permitted by law
Opt out of marketing communications

Contact Information

Rising Eagle Medical, LLC

75 Waneka Parkway

Lafayette, CO 80026

Phone: 888-399-0119

Email: rem@rem-supplies.com

Website: www.rem-supplies.com

Rising Eagle Medical reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.