SMS Communications Policy

Effective Date: July 1, 2026

Purpose

Rising Eagle Medical, LLC ("Rising Eagle Medical," "REM," "we," "our," or "us") uses SMS (text messaging) to communicate with customers, vendors, suppliers, business partners, and other authorized business contacts regarding customer care and business-related matters.

This policy explains how SMS communications are used and how recipients may manage their preferences.

Types of SMS Messages

If you provide your mobile phone number you consent to receive SMS messages, and may receive messages regarding:

Responses to inquiries
Product information
Order confirmations
Shipping and delivery updates
Product support
Installation scheduling
Training coordination
Meeting confirmations
Service requests
Account-related communications

We do not use SMS to send unsolicited spam messages.

Consent

Recipients receive SMS messages only after voluntarily providing their mobile phone number.

Consent may be obtained through:

Our website Contact Us form
Email correspondence
Telephone conversations
Customer support requests
Quote requests
Purchase orders
Existing business relationships

Providing consent to receive SMS messages is not a condition of purchasing products or services.

Message Frequency

Message frequency varies depending on your interactions with Rising Eagle Medical.

Message and Data Rates

Standard message and data rates may apply according to your wireless carrier's plan.

Opting Out

You may opt out of SMS communications at any time by replying:

STOP

After opting out, you will receive one final confirmation message and will no longer receive SMS messages from Rising Eagle Medical unless you provide new consent.

Help

If you need assistance, reply:

HELP

You may also contact us directly:

Phone: 888-399-0119

Email: rem@rem-supplies.com

Privacy

Your privacy is important to us.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Please review our Privacy Policy for additional information regarding how we collect, use, and protect your personal information.

Changes to This Policy

Rising Eagle Medical reserves the right to update this SMS Communications Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Information

Rising Eagle Medical, LLC

75 Waneka Parkway

Lafayette, CO 80026

Phone: 888-399-0119

Email: rem@rem-supplies.com

Website: www.rem-supplies.com